Business Analyst Retail

Business unit
Information Technology
TESISQUARE®, with 27 years of experience, founded in Bra (CN) and active nationally and internationally, is a technology partner specialized in the design and implementation of collaborative digital ecosystems in supply chain management processes. The company is constantly engaged in the implementation of innovative platforms and solutions to support the entire digital transformation lifecycle. TESISQUARE®'s approach is based on the values of Respect, Transparency, Accountability, Customer Centricity, Team Work, and Innovation, with a focus on own People.

We offer a dynamic, young and growing environment with the following benefits:
- Hourly flexibility;
- Multilingual platform;
- Smart working (hybrid mode);
- Food vouchers;
- Training & Certification;
- Employee engagement App;
- Employee reserved discount platform.

We're looking for a Business Analyst in the Retail business line.

The main responsibilities of the role are:
- Supervision of assigned customers;
- Collecting Client requirements against projects, analyzing the existing situation and formalizing in a document what has been collected from the functional analysis;
- Active participation and constant collaboration with the several teams assigned to the activities to be monitored; 
- Assisting the Project Manager to ensuring achievement of approved timelines and costs;
- Daily interaction with various business functions (BU, Delivery, etc.) and collaborative relationships with company Managers;
- Boosting customer presence with a focus on Cross Selling.

The role requires possession of the following qualifications:
- At least 3 years of experience in the same role;
- Knowledge of processes in Retail, particularly for logistics, commercial and operational processes of stores;
- Basic knowledge of Project Management methodologies (mainly "waterfall");
- Active listening and attention to customers and colleagues;
- Flexibility and availability to travel;
- Ability to mediate and seek balance;

The professional profile is completed by excellent listening and observation skills, excellent relationship and interaction skills, communication, empathy, problem solving, determination and attitude to work closely with people.

The work location will be ours Milan site with availability to travel to other
TESISQUARE® offices and Clients.
Business unit
Information Technology